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Amazigh Shop Legal

Privacy Policy for AmazighShop.com

Your privacy matters to us. This page explains how Amazigh Shop collects, uses, protects, and shares personal information when you visit our website, create an account, place an order, contact us, or use our services for physical, food, custom-made, personalized, or digital products.

Last updated: September 27, 2026 • Website: amazighshop.com • Email: [email protected]
Business and privacy contact: Amazigh Shop operates from Poland and Morocco. Business locations: Aleja Armii Krajowej, Starachowice, Poland, and Inezgane Ait Melloul, Morocco. For privacy questions or requests, contact [email protected].

1. Introduction

Amazigh Shop (“Amazigh Shop,” “we,” “our,” or “us”) respects your privacy and is committed to handling personal information responsibly. This Privacy Policy explains what information we collect, why we collect it, how we use and share it, how long we keep it, and the choices and rights that may be available to you.

Amazigh Shop operates from Poland and Morocco, with business locations at Aleja Armii Krajowej, Starachowice, Poland, and Inezgane Ait Melloul, Morocco. For personal information processed through amazighshop.com, Amazigh Shop acts as the data controller where applicable law uses that term, except where a third-party provider acts as an independent controller for its own services.

This policy applies when you visit our website, browse products, create or use an account, place an order, purchase or access digital content, request a custom or personalized product, contact us, submit a review or message, or otherwise interact with Amazigh Shop.

2. Information We Collect

We collect information you provide directly to us and information generated automatically when you use our website and services.

Information you provide

  • Identity and account information: name, username, account details, and customer profile information.
  • Contact and delivery information: email address, phone number, billing address, shipping address, and other delivery details needed to fulfil an order.
  • Order information: products purchased, custom or personalization instructions, digital-product access or delivery information, order history, fulfilment status, returns, refunds, and customer-service records.
  • Payment-related information: payment status, transaction identifiers, amounts, and related records. Payments are currently processed through PayPal. Full card, bank, or PayPal account credentials are generally collected directly by the payment provider rather than stored by Amazigh Shop.
  • Communications: messages, attachments, enquiries, complaints, product questions, and other information you send through email, forms, chat, social media, or customer support.
  • Reviews and other submissions: ratings, review text, display name, and other content you choose to submit to the website.
  • Marketing and consent preferences: newsletter choices, cookie choices, and other permissions or preferences you provide.

Information collected automatically

  • IP address, browser and device information, operating system, language settings, approximate location derived from technical information, timestamps, and security or server logs.
  • Pages viewed, links clicked, products viewed, search activity, referral information, session information, and website-performance data.
  • Cookie identifiers, advertising or analytics identifiers, and similar technical information used by tools such as Google Analytics and Meta/Facebook Pixel.
  • Security and anti-abuse signals processed through Google reCAPTCHA when it is used on forms or other protected parts of the website.

3. How We Use Your Information

We use personal information only for legitimate business, contractual, security, legal, analytics, and marketing purposes connected with Amazigh Shop.

Orders
To accept and manage purchases, confirm payment, provide digital products, prepare physical orders, arrange fulfilment, provide tracking or delivery information, and process refunds where applicable.
Cooperative fulfilment
To send the minimum necessary order and delivery details to the cooperative or fulfilment partner producing or preparing a physical, food, custom-made, or personalized product.
Accounts
To create and manage customer accounts, order history, saved details, and preferences.
Support
To answer questions, handle complaints, returns and refund requests, resolve delivery issues, and communicate about orders.
Analytics
To understand website traffic, product interest, visitor behaviour, performance, and technical problems, including through Google Analytics where enabled.
Advertising
To measure advertising, understand campaign performance, and support relevant advertising through Meta/Facebook Pixel where enabled and permitted.
Security
To prevent spam, fraud, abuse, unauthorized access, and malicious activity, including through security tools such as Google reCAPTCHA.
Legal compliance
To maintain records and meet tax, accounting, consumer-protection, legal, regulatory, and dispute-resolution obligations.

5. Orders, Payments, Shipping & Customer Service

Amazigh Shop offers physical products, food products, custom or personalized products, and digital products. The information needed for an order depends on the product and how it is fulfilled.

Payments: payments are currently processed through PayPal. PayPal may receive information such as your name, email address, billing details, payment amount, device information, and payment credentials directly from you. Amazigh Shop generally receives confirmation, transaction identifiers, payment status, and other information needed to administer the order and refund. If additional payment providers, including Stripe, are introduced in the future, this policy may be updated to reflect their use.

Cooperatives and fulfilment: many physical products are produced or prepared by cooperatives. Where necessary to fulfil your order, we may provide the relevant cooperative or fulfilment partner with the minimum information needed to prepare, personalize, package, or arrange delivery of your purchase.

Shipping: physical orders may be delivered internationally where the producing cooperative can ship to the destination. Necessary delivery information may be shared with carriers such as DHL, UPS, Speedaf, local postal operators, or other delivery providers selected for the order. Carrier, tracking, route, and delivery details may vary according to the product, destination, cooperative, and available service.

If a physical order cannot be fulfilled or shipped to the destination, we may use your contact and transaction information to notify you, cancel the affected order, and arrange an applicable refund. Digital products may instead be delivered or made accessible electronically and normally do not require shipping information unless it is needed for another part of the same order.

6. Cookies, Analytics, Advertising & Similar Technologies

Our website uses cookies and similar technologies to operate the store, keep carts and accounts working, protect forms, remember choices, understand website use, and measure advertising.

Technologies currently used

  • Essential website and WooCommerce cookies: used for core functions such as cart, checkout, account sessions, preferences, and security.
  • Google Analytics: used to measure website traffic, visitor interactions, product interest, and performance. Depending on configuration, Google may receive device, browser, IP-derived, cookie, and usage information.
  • Meta/Facebook Pixel: used to measure advertising and website activity, understand campaign performance, and support advertising functions. Meta may receive browser, device, cookie, page-interaction, and event information.
  • Google reCAPTCHA: used on protected forms or features to help distinguish legitimate activity from spam, bots, or abuse. Google may process technical and interaction information for this security purpose.

Where applicable law requires consent for non-essential analytics or advertising technologies, we rely on consent for that processing. You can also use your browser settings to delete or block cookies. Where cookie-choice controls are presented on the website, you can use them to manage or withdraw your choices. Blocking essential cookies may prevent functions such as cart, checkout, login, or security features from working correctly.

7. How We Share Information

We disclose personal information only where reasonably necessary to operate Amazigh Shop, fulfil orders, provide services, protect the website and customers, measure or market our services where permitted, or comply with legal obligations.

  • Cooperatives and fulfilment partners: order, customization, contact, and delivery information needed to prepare or fulfil a product.
  • Delivery providers: information required for shipping, customs-related delivery processes where applicable, tracking, delivery, returns, and delivery problem resolution, including providers such as DHL, UPS, Speedaf, local postal services, or other carriers used for a particular order.
  • Payment provider: PayPal for payment processing, transaction administration, fraud prevention, and refunds.
  • Analytics, advertising, and security providers: Google in connection with Google Analytics and reCAPTCHA, and Meta in connection with Meta/Facebook Pixel, according to the technologies enabled on the site and your consent choices where required.
  • Website and technical providers: hosting, infrastructure, email, security, backup, maintenance, and other providers that help us run the website and store.
  • Authorities and professional advisers: where disclosure is required by law or reasonably necessary to establish, exercise, or defend legal claims; comply with tax or regulatory duties; or protect against fraud, abuse, or security threats.

We do not sell personal information for money. Depending on the law that applies to you, some advertising or measurement disclosures involving technologies such as Meta/Facebook Pixel may be treated as “sharing,” targeted advertising, or a “sale” even where no money is exchanged. Where applicable, you may have rights to opt out of that processing.

8. International Transfers

Amazigh Shop operates from Poland and Morocco and serves customers internationally. Your personal information may therefore be processed in Poland, Morocco, your delivery country, a carrier’s operating countries, or countries where our technology, payment, analytics, advertising, security, or other service providers process data.

Where applicable law requires safeguards for an international transfer, we take reasonable steps to use an appropriate legal transfer mechanism or work with providers that offer suitable safeguards. The level of data protection may differ between countries.

9. Data Retention

We keep personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy and for any longer period required or permitted by applicable law.

  • Order, payment, invoice, refund, and transaction records may be kept for tax, accounting, consumer-protection, dispute, and legal-record requirements.
  • Customer account information may be kept while the account remains active and for an appropriate period afterward where needed for support, security, disputes, or legal obligations.
  • Customer-service messages may be retained while an enquiry, complaint, return, refund, delivery issue, or dispute is open and for an appropriate period afterward.
  • Marketing preferences and consent records may be kept as needed to respect your choices and demonstrate consent or withdrawal where required.
  • Analytics, advertising, cookie, and security data may be retained according to the settings and retention periods used by Amazigh Shop and the relevant service provider.

When information is no longer required, we may delete it, anonymize it, or securely retain it only where continued storage is legally required.

10. Your Privacy Rights

Your rights depend on where you live and which privacy law applies. Where applicable, you may have the right to:

  • Request access to personal information we hold about you.
  • Ask us to correct inaccurate or incomplete information.
  • Request deletion of information where the legal requirements for deletion are met.
  • Request restriction of certain processing.
  • Object to processing based on legitimate interests in circumstances provided by law.
  • Withdraw consent at any time where processing is based on consent.
  • Receive certain information in a portable format where data portability applies.
  • Object to direct marketing and unsubscribe from promotional messages at any time.
  • Opt out of certain targeted-advertising or data-sharing activities where applicable law gives you that right.
  • Lodge a complaint with the competent data-protection authority where applicable.

To exercise a privacy right, email [email protected]. Please describe your request clearly. We may ask for reasonable information to verify your identity and protect your account or personal information before completing the request.

11. Email Marketing

If you choose to subscribe to marketing messages, we may use your email address and related preferences to send product updates, offers, new-collection announcements, or shop news. Where consent is required, we send marketing on the basis of that consent.

You can unsubscribe at any time using the unsubscribe option in a marketing email, where provided, or by contacting [email protected]. Unsubscribing from marketing does not stop necessary service messages such as order confirmations, payment or refund notices, digital-delivery messages, shipping updates, security notices, or important account communications.

12. Security

We use reasonable technical and organizational measures intended to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure. Measures may include encrypted website connections, access controls, security monitoring, backups, anti-spam and anti-bot protection, and limiting access to information according to operational need.

No website, payment system, or internet transmission can be guaranteed completely secure. You are responsible for keeping your password and account credentials confidential. Please contact us if you believe your account or personal information has been compromised.

13. Third-Party Services & Links

Our website may interact with or link to third-party services, including PayPal, Google services such as Google Analytics and reCAPTCHA, Meta/Facebook services, shipping and tracking providers, social-media pages, and external websites. Those providers may process information under their own privacy policies and legal responsibilities.

This Privacy Policy describes Amazigh Shop’s handling of personal information. It does not replace the privacy policies of independent third parties, and we encourage you to review the privacy information provided by services you choose to use.

14. Children’s Privacy

Amazigh Shop is a general-audience e-commerce website and is not directed to children. We do not knowingly seek to collect personal information from children who cannot lawfully provide their own consent under the law that applies to them. If you believe a child has provided personal information to us improperly, contact [email protected] so we can review the situation and take appropriate action.

15. Changes to This Privacy Policy

We may update this Privacy Policy when our business, website, service providers, payment methods, fulfilment arrangements, tracking technologies, or legal obligations change. The “Last updated” date at the top of this page will be revised when the policy is updated.

Material changes will apply from the date stated in the updated policy or as otherwise required by applicable law. We encourage you to review this page periodically.

16. Contact Us

If you have questions about this Privacy Policy, how Amazigh Shop handles personal information, cookies and tracking technologies, or a privacy-right request, please contact us:

Amazigh Shop logo

Amazigh Shop

Website: amazighshop.com

Email: [email protected]

Poland business location: Aleja Armii Krajowej, Starachowice, Poland

Morocco business location: Inezgane Ait Melloul, Morocco

Contact page: amazighshop.com/contact-us

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